Posting-Shipping & Returns Policy

Posting - Shipping & Returns

Orders are despatched within 24 hrs of cleared payment

All items up to the value of £10 posted by 1st class Royal Mail 1-3 days delivery

Items & Packages over £10 will be sent by courier tracking service 2-5 days delivery.

FreePostage for UK mainland addresses,

Europe & International see your rate prior to checking out when you add how you wish item to be delivered.

Squash Rackets -Sportsbags-Grips
All products are guaranteed by the manufacturers to be free of manufacturing defects.
Upon receiving your shipment, please inspect it carefully. If you find the product to be damaged in transit when recieved by post, inform us within within 72 hours.
Under no circumstances can we accept a returned item once it has been used.
If the polyethylene cover on the handle of a Squash Racket is removed and/or the Racket has been used for playing (even a single game),
 it is not eligible for a claim replacement.
STRINGS are not covered under the warranty .
Please note that tulios.com strings are tested and play well. Therefore tulios.com are unable to guarantee the strings of any racket sold and will not replace a racket or strings should the strings break.
Bags & Racket Cases Zips & Straps,
Due to possible excessive weight & overload of items that may be carried,or nature of handling the bags we will consider a 3 days warranty when you recieve inspect your item ,
if not satisfied please inform us within within 72 hours.
postage will be paid by buyer unless we are satisfied for free replacement or refund.
Squash Grips are checked personally before posting & WE DO NOT GIVE REFUNDS unless items are lost or damaged in the post .

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